IVHQ Free Changes Policy & Flexible Booking

With IVHQ you can make unlimited free changes right up to 14 days before you start

We make it easy to change your travel plans should you need to - or if you simply change your mind! As long as you reschedule at least 14 days before your program start date, it's free to change your volunteer program, destination, start date or duration. Plus, any Program Fees you've paid can be used as credit towards a future trip, refunded (subject to a processing fee), or put towards an internship with our sister organisation Intern Abroad HQ.

Here's why you can book with confidence with IVHQ:

Free changes

Changed your mind or no longer able to travel? No worries. As long as you reschedule at least 14 days before your start date, you can change your trip for free.

Refunds

Our Smart and Flexi Registration Fees provide partial or full refunds for extra protection, and Program Fees are refundable up to 14 days before your start date (subject to a processing fee).

Protected Registration Fees

Should you need to cancel, we can hold up to 100% of your Registration Fee payment as credit for up to 2 years if you choose the Smart or Flexi Registration Fee.

Protected Program Fees

If you cancel your program at least 14 days before your start date, you can use any Program Fees you've paid as credit towards a future trip or as a contribution towards an internship with our sister organisation Intern Abroad HQ.

*Terms & Conditions apply. View full Fees Terms & Conditions for more information or get in touch with our team of Volunteer Travel Experts to find the right level of flexibility for you.

”Don't let COVID-19 stop you. It's been an incredible and safe experience. IVHQ offers so many projects in so many countries that it's difficult not to find one that suits the requirements of this challenging time. And also, with challenging times, comes more need for help. So if you ever want to make a real impact in a time of need, this is your time. My favourite experiences include helping the organization with a marketing plan for a donations campaign, travelling to Brasov and generally hanging out with my fellow volunteers and locals!”